Accomplished Human Resource Manager with a proven track record at Christian Health Service, enhancing employee relations and HR operations. Expert in HR policies, Microsoft Office, and workforce planning, I've significantly improved talent management strategies and training development, fostering a positive work environment and elevating team performance. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across numerous company environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Human Resource Manager
Christian Health Service, P.O Box 3269, Boroko NCD
06.2021 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Motivated employees through special events, incentive programs, and constructive feedback.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Implemented performance reviews and motivational strategies to elevate HR team results.
Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Accounts & Admin Team Leader
Catholic Health Service, P.O Box77
03.2014 - 10.2020
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Promoted high standerds through personal example to help each member understand expected behavious and standards.
Held weekly team meetings to inform team members on company news and updates.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Accounts Receivable Team Leader
Malama Group Of Companies
02.2007 - 12.2010
Supported internal audit activities by providing accurate documentation and responding to inquiries related to accounts receivable processes in a timely manner.
Assisted in the development of annual budgets by providing input on anticipated accounts receivable activities, contributing to the overall financial planning efforts of the organization.
Optimized cash application procedures by reviewing current practices and recommending necessary adjustments based on industry best practices.
Streamlined accounts receivable processes for improved efficiency and accuracy through regular review of team workflows.
Education
Advance Diploma in Alesco -
CONCEPT Group
Port Moresby, Papua New Guinea
09.2022
Bachelors Degree in Business Management - Business Management
Divine Word University
Madang, Papua New Guinea
04.2021
Certificate in MYOB - Business Study
TAFE IEA College
Port Moresby, Papua New Guinea
06.2014
Diploma In Accounting - Accounting
Internation Training Institute
Port Moresby, Papua New Guinea
03.2006
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Human Resources Operations
Performance Appraisal
Staff Management
Workforce Planning
Training development
Affiliations
Associate Member - PNG Human Resource Institute
Certificate of Participation -PNG Employment Federation
Timeline
Human Resource Manager
Christian Health Service, P.O Box 3269, Boroko NCD
06.2021 - Current
Accounts & Admin Team Leader
Catholic Health Service, P.O Box77
03.2014 - 10.2020
Accounts Receivable Team Leader
Malama Group Of Companies
02.2007 - 12.2010
Advance Diploma in Alesco -
CONCEPT Group
Bachelors Degree in Business Management - Business Management
Divine Word University
Certificate in MYOB - Business Study
TAFE IEA College
Diploma In Accounting - Accounting
Internation Training Institute
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