Harry Kilagi
Waigani
Summary
Hardworking, result driven, committed, and disciplined professional in my area of expertise. Values integrity, effective communication, honesty, and most importantly the confidentiality of data surrounding the nature of my work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Officer
Narshal Farm Fresh Produce
01.2023 - Current
- Directed team efforts towards achieving collective targets to foster unified sales approach.
- Compiled market reports to present findings and recommendations to senior management.
- Fostered connections with potential clients with targeted outreach initiatives to broaden market presence.
- Researched competitive landscape to inform strategy and position products effectively.
- Boosted sales performance by identifying and targeting high-potential leads.
Administration Officer
KILAGI Construction Limited
01.2022 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
Member Service Consultant (MSC)
Teachers Savings and Loans Society
08.2021 - 11.2024
- Open new accounts and cross sell products and services to meet the Member's financial needs
- Process requests for changes and maintenance to members static records
- Appraise and make recommendations on Member's Withdrawal application forms
- Process account closures and cessation of membership upon request
- Conduct loan interviews and provide financial counselling and education
- Process and approve or deny loan applications with delegated approval limit
- Underwrite loan applications and submit for decision by higher delegated approval authorities
- Ensure that quality customer service is achieved and maintained
- Perform other duties as directed by Senior Member Services and/or Branch Manager
- Team Player
- Adaptability and flexibility
- Compatibility
Call Center Consultant (CCC)
Teachers Savings and Loans Society
01.2020 - 08.2021
- Answer clients Calls and give feed backs on clients query
- Assist clients via emails
- Access mobile banking
- Access Internet Banking
Education
Advance Diploma - Accounting
IEA College of TAFE
12.2019
Diploma - Accounting
IEA College of TAFE
12.2019
Certificate 4 - Accounting and Bookkeeping
IEA College of TAFE
12.2018
Certificate 3 - Accounts Administration
IEA College of TAFE
12.2018
Grade 12 Certificate -
Badihagwa Secondary School
12.2017
Skills
- Excellent oral and written communication
- Self-Starter
- Microsoft Office Applications
- Result driven
- Attention to details
- MYOB Accounting Software
- Analytical Skills
- Numerical Skills
- Strong Sales
- Customer Service
- Sales reporting
- Sales presentations
- Data analysis
- Budget management
- Decision-making
- Sales team leadership
Certification
- In House Product Knowledge Training, TISA
- Dress Code Policy Training, TISA
Timeline
Sales Officer
Narshal Farm Fresh Produce
01.2023 - Current
Administration Officer
KILAGI Construction Limited
01.2022 - Current
Member Service Consultant (MSC)
Teachers Savings and Loans Society
08.2021 - 11.2024
Call Center Consultant (CCC)
Teachers Savings and Loans Society
01.2020 - 08.2021
Diploma - Accounting
IEA College of TAFE
Certificate 4 - Accounting and Bookkeeping
IEA College of TAFE
Certificate 3 - Accounts Administration
IEA College of TAFE
Grade 12 Certificate -
Badihagwa Secondary School
- In House Product Knowledge Training, TISA
- Dress Code Policy Training, TISA
Advance Diploma - Accounting
IEA College of TAFE
Similar Profiles
James DeBerryJames DeBerry
Farmer's Market Vendor at DeBerry Farm Fresh ProduceFarmer's Market Vendor at DeBerry Farm Fresh Produce
Jeremey SmithJeremey Smith
Produce Associate at Farm Fresh ProduceProduce Associate at Farm Fresh Produce
Royce SnellgroveRoyce Snellgrove
Assistant Manager at City Produce a Fresh Edge CompanyAssistant Manager at City Produce a Fresh Edge Company