Glen Wangon
Port Moresby
Summary
- Results-driven Banking Professional with 4 years of experience in the financial industry, excelling in client relationship management, financial analysis, and regulatory compliance within the dynamic banking sector. Possesses strong communication, problem-solving, and leadership skills. Proven ability to thrive in fast paced environments while maintaining accuracy and efficiency. Seeking to leverage these transferable skills to pursue opportunities in any organization, contributing effectively to bring value and drive success.
Overview
7
7
years of professional experience
Work History
Business Banking Associate
Kina Bank Limited
01.2024 - Current
- Assist with preparation of quality Credit submissions while working in collaboration with Business Advisors for ongoing reviews and new deals. Help control credit exposure, by ensuring ongoing monitoring requirements are satisfied and assisting Business Advisors with the proactive follow up process. Actively manage relationships to ensure good governance is maintained.
- Actively assist with structure and support specific loan requests for Business Advisors, including assisting the business present/workshop transactions to the appropriate stakeholder as required.
- Lead and develop the capability of the Business Lending team through effective coaching, mentoring, professional development and performance management. Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in lending money to them
Lending Services Assistant - Business Lending
Kina Bank Limited
03.2023 - 01.2024
- Reporting to the Manager Business Lending Services, the Lending Services Assistant - Business Lending is accountable for supporting the entire credit granting process, including the consistent application of a credit policy and periodic credit reviews of existing customers.
Fraud Prevention Analyst
Kina Bank Limited
06.2021 - 03.2023
- Reporting to the Manager Cards, Fraud Prevention, the Fraud Prevention Analyst is responsible for the detection, investigation, and mitigation of fraudulent activities relating to Visa and Local Debit Card transactions for
Kina Bank issued cards and/or originating from Kina Bank channels, trouble‑shoot and provide complex analysis of fraudulent activities and
unauthorized use of card, device and data.
Digital Concierge & Customer Advocate
Kina Bank Limited
10.2020 - 06.2021
- Reporting to the Branch Manager, the Concierge is responsible for delivering the desired customer experience, by adopting a positive relationship‑based, customer centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers, including educating customers on easy ways to bank,
providing a full range of professional sales expertise and advice to help customers to meet their financial needs and goals.
Teller
Kina Bank Limited
09.2019 - 09.2020
- Reporting to the Assistant Branch Manager, the Teller is responsible for delivering consistent, excellent customer experience and accurately
process customer transactions and provide professional sales and banking advice to enable customersʼ financial needs are met, whilst
adhering and complying to Kina Bank's policies, procedures and Regulatory requirements.
Disaster Response Officer (Practical)
PNG Red Cross National Society - Disaster Management Team
06.2018 - 09.2018
- In my final year (2018) at The University of Papua New Guinea, I spent thirteen (13) weeks of my second semester at PNG Red Cross National Society with the Disaster Management Team under Lussinda Nawayap the Disaster Response Coordinator, as a Disaster Response Officer as part of my Final Year Social Works Fieldwork Practical.
Probations Officer (Trainee)
Department of Justice & Attorney General
06.2017 - 09.2017
- In my third year (2017) at The University of Papua New Guinea, I spent two (2) days every week for a period of Thirteen (13) weeks in my second semester, working with the Department of Justice and Attorney General, Probations Team.
Social Worker (Trainee)
Family Support Centre - Port Moresby General Hospital
02.2017 - 05.2017
- In my third year (2017) at The University of Papua New Guinea, I spent two (2) days every week for a period of Thirteen (13) weeks in my first semester, working with the Medical Social Works Department and Family Support Centre at the Port Moresby General Hospital. I worked under Tessie Soi the head of the Port Moresby General Hospital Social Works Department and founder of the Friends Foundation.
Education
Bachelor of Arts - Social Works
University of Papua New Guinea
Port Moresby 04.2019
Upper Secondary School Certificate -
Goroka Secondary School
Goroka, EHP11.2014
Lower Secondary School Certificate -
Goroka Secondary School
11.2012
Primary School Certificate -
North Goroka Demonstration Primary School
11.2010
Skills
- Excel - Level 2 Certified, Datec Learning Centre
- Customer Service - IBBM Certified
- Microsoft Word
- Microsoft Power Point
- Data Analysis
- Public Speaking
Accomplishments
- Represented Goroka Secondary School in the 2013 IBS School Debate Competition.
- IBBM Certified in Customer Service
- Excel Level 2 Certified - Datec Learning Centre
- Captain of Kina Bank Reds Rugby Team (2022)
- 2018 Secretary - Goroka Student Association, University of Papua New Guinea.
References
- Mr. Richard Pagen
Ombudsman Commissioner, Ombudsman Commission PNG
Number 78012479
Email: Richard.Pagen@ombudsman.gov.pg
- Shamal Prakash
Senior Business Banking Advisor
Number: 79859678
Email: Shamal.Prakash@kinabank.com.pg
- Mr. Robert Kunai
Fraud Investigations Manager, Kina Bank Limited
Number: 71003736
Email: Robert.Kunai@kinabank.com.pg
- Mr. Peter Oa Navuru
Cards Fraud Manager, Kina Bank Limited
Number: 71003734
Peter.Navuru@kinabank.com.pg
Timeline
Business Banking Associate
Kina Bank Limited
01.2024 - Current
Lending Services Assistant - Business Lending
Kina Bank Limited
03.2023 - 01.2024
Fraud Prevention Analyst
Kina Bank Limited
06.2021 - 03.2023
Digital Concierge & Customer Advocate
Kina Bank Limited
10.2020 - 06.2021
Teller
Kina Bank Limited
09.2019 - 09.2020
Disaster Response Officer (Practical)
PNG Red Cross National Society - Disaster Management Team
06.2018 - 09.2018
Probations Officer (Trainee)
Department of Justice & Attorney General
06.2017 - 09.2017
Social Worker (Trainee)
Family Support Centre - Port Moresby General Hospital
02.2017 - 05.2017
Bachelor of Arts - Social Works
University of Papua New Guinea
Upper Secondary School Certificate -
Goroka Secondary School
Lower Secondary School Certificate -
Goroka Secondary School
Primary School Certificate -
North Goroka Demonstration Primary School
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