Summary
Overview
Work History
Education
Skills
Timeline
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GERRY PATRICK MEROHO

Port Moresby

Summary

Dynamic Senior Barber with a proven track record at Leo's Barber Shop, excelling in razor cutting techniques and exceptional customer service. Recognized for boosting client retention through personalized grooming services and strong communication skills. A motivated team leader dedicated to maintaining high hygiene standards and fostering an inclusive atmosphere for all clients.

Overview

5
5
years of professional experience

Work History

Senior Barber

Leo's Barber Shop
06.2022 - 03.2025
  • Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
  • Demonstrated expertise in various haircutting techniques such as fades, tapers, layering, texturing, and razor cuts.
  • Consistently met or exceeded sales goals for retail products within the barber shop setting.
  • Maintained detailed records of client preferences history to ensure personalized service during each visit.
  • Established rapport with diverse clientele, fostering an inclusive atmosphere that welcomed all customers.
  • Collaborated with colleagues to maintain a clean and organized working environment, ensuring a pleasant experience for clients.
  • Maintained proper hygiene standards for tools and equipment, ensuring compliance with health regulations.
  • Mentored junior barbers in honing their skills, improving overall team performance.
  • Efficiently managed appointment scheduling and walk-in clients to minimize wait times while maintaining quality of service.
  • Boosted repeat business through excellent communication skills that fostered trust between barber and client.
  • Exceeded client expectations by providing exceptional beard grooming services including trims, shaves, shaping, and lineups.
  • Educated clients on proper hair care routines using recommended products and tools.

Barber

Bilas Studio
06.2020 - 05.2022
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
  • Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Offered clients variety of facial shaving services using both modern and traditional techniques.
  • Operated clippers and shears to create customized looks.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Education

High School Diploma -

Laloki High School
Laloki, Central Province
12-2014

No Degree - Grd 3-8

Gaire Primary School
Central Province
12-2012

Skills

  • Razor cutting techniques
  • Strong communication skills
  • Exceptional customer service
  • Team leadership qualities
  • Marketing and promotion strategies
  • Scalp treatments
  • Facial hair grooming
  • Hot towel shaves mastery
  • Coloring and highlighting expertise
  • Customer safety
  • Quick learner
  • Verbal communication strength
  • Customer service excellence
  • Highly motivated self-starter
  • Team collaboration
  • Advanced communication skills
  • Hair coloring
  • Beard trimming
  • Equipment maintenance
  • Lash and eyebrow maintenance
  • Networking expertise
  • Promotions
  • Hot shaves
  • Beard shaving
  • Beard trims
  • Cuts and fades
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Multitasking

Timeline

Senior Barber

Leo's Barber Shop
06.2022 - 03.2025

Barber

Bilas Studio
06.2020 - 05.2022

High School Diploma -

Laloki High School

No Degree - Grd 3-8

Gaire Primary School

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GERRY PATRICK MEROHO