Gerome Clifton Kali
Port Moresby
Summary
Dynamic HR Payroll Officer with a proven track record at the Department of Personnel Management, enhancing employee satisfaction through efficient payroll management and exceptional customer service. Skilled in payroll software and adept at resolving discrepancies, I prioritize confidentiality and attention to detail, driving improvements in payroll processes and onboarding procedures.
Overview
7
7
years of professional experience
Work History
HR Payroll Officer
Department of Personnel Management
03.2013 - 08.2020
- Enhanced employee satisfaction with timely and accurate payroll processing, ensuring punctual payment disbursements.
- Collaborated with HR team to implement onboarding procedures that ensured new employees were set up accurately in the payroll system.
- Assisted employees with resolving payroll-related inquiries or concerns in a professional manner while maintaining high levels of customer service excellence.
- Safeguarded confidentiality of sensitive employee information through strict adherence to privacy protocols and data security measures.
- Improved overall payroll process efficiency by evaluating existing systems and recommending necessary updates or enhancements.
- Conducted regular audits of payroll data to identify discrepancies, promptly addressing and rectifying any errors found.
- Resolved payroll discrepancies by collecting and analyzing information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Calculated wages, deductions and bonuses in accordance with company policies.
Education
Advanced Diploma in Business - Accounting
Institute of Business Studies
Port Moresby, Papua New Guinea04-2012
Skills
- Employee relations
- Payroll management
- Benefits administration
- Tax compliance
- Payroll software proficiency
- Employee benefits administration
- Payroll documentation
- Teamwork and collaboration
- Customer service
- Attention to detail
- Organizational skills
- Active listening
Timeline
HR Payroll Officer
Department of Personnel Management
03.2013 - 08.2020
Advanced Diploma in Business - Accounting
Institute of Business Studies
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