Galiki Reven
Port Moresby,National Capital District
Summary
Detail-oriented Quality Assurance Manager with a 12-year background in the quality assurance field. Skilled at developing and implementing improved methods for identifying problems. Adept at using equipment to conduct inspections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Senior Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Quality Assurance Manager
Paradise Breweries LTD
09.2019 - Current
- Performed root cause analysis to identify and resolve quality issues and defects.
- Created and maintained quality management systems to align with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Quality Assurance Manager
Goodman Fielder PNG
06.2015 - 12.2018
- Performed root cause analysis to identify and resolve quality issues and defects.
- Created and maintained quality management systems to align with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Implemented new quality assurance and customer service standards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Packaging Manager
South Pacific Brewery
01.2014 - 12.2014
- Interacted with inspection department to address and resolve packaging issues.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Monitored team work performance and elevated production or personnel issues to management.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Coordinated with other departments to align production with customer requirements.
- Enforced health and safety protocols to promote safe working environment.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Prepared and maintained production reports and personnel records.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Analyzed production data and prepared reports for senior management.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Utilized data analysis tools to identify and resolve production issues.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Trained in and implemented emergency response procedures to protect team members and property.
Quality Control Manager
South Pacific Brewery LTD
08.2009 - 12.2013
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Maximized quality and reduced costs [Number]% by maintaining QC objectives.
- Conducted audit inspections and independent checks to verify parts and materials.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Collected and analyzed [Type] material samples to evaluate quality, providing feedback and interpretation to production management or staff.
- Used [Software] to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Developed and deployed production control plans and created work instructions and procedures.
- Improved quality processes for increased efficiency and effectiveness.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Calibrated instruments and scales in production area and quality lab.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Devised specifications for processes.
Laboratory Analyst
South Pacific Brewery
09.2006 - 12.2007
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
- Cleaned and removed biohazard waste and inventory within laboratory to comply with health and safety regulations.
- Operated and troubleshot equipment, instruments and associated software and routinely performed quality control on instrumentation to comply with established specifications.
- Assisted in ordering laboratory supplies and necessities to maintain appropriate level of inventory.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Monitored testing procedures to meet criteria and maintain quality control.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Collaborated with other departments to establish cohesive laboratory operations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Developed and implemented new protocols to improve accuracy of laboratory results.
- Oversaw items in inventory and reordered before supplies diminished.
- Researched new methods and techniques to improve laboratory procedures.
Education
M.D. - Business Administration And Management
University of Papua New Guinea
Port Moresby, Papua New Guinea04.2024
Bachelor of Science - Chemistry
University of Papua New Guinea
Port Moresby, Papua New Guinea04.2006
Skills
- Audit Reporting
- Continuous Improvements
- Knowledge of Quality Systems
- Cause and Effect Analysis
- Compliance with GMPs
- Data Analysis
- Document Control
- Data Collection
- Analyze Test Results
- Complaint Investigations
- Organizational Performance Evaluation
- Pre-Implementation Audits
- Quality Control
- Quality Assurance Guidance
- Operational Budget Forecasting
- Defect Identification
- Employee Training
- Sampling Techniques
- Budget Preparation
- Develop Product Specifications
- Presentations
- Operations Management
- Statistical Analysis
- Product Testing
- Performance Metric
- Systems Development
- Quality Assurance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of 5-20 staff members.
- Collaborated with team of 5-10 in the development of Various Projects
- Started Jaheel Bookclub with the aim of developing Financial Literacy with Professional Women and also encourage them to travel.
Reading, Socializing, Mentoring, Traveling
Reading
Started Jaheel Bookclub
Socializing
Part of the WingMea Empowerment Group with the aim of promoting Women Personal Development Growth within the community
Mentoring
Incorporate Mentoring activities into the Bookclub Activities
Traveling
Since 2020 have travelled to few provinces of PNG as a way of promoting mind growth and financial freedom through travelling.
Timeline
Quality Assurance Manager
Paradise Breweries LTD
09.2019 - Current
Quality Assurance Manager
Goodman Fielder PNG
06.2015 - 12.2018
Packaging Manager
South Pacific Brewery
01.2014 - 12.2014
Quality Control Manager
South Pacific Brewery LTD
08.2009 - 12.2013
Laboratory Analyst
South Pacific Brewery
09.2006 - 12.2007
M.D. - Business Administration And Management
University of Papua New Guinea
Bachelor of Science - Chemistry
University of Papua New Guinea
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