A passionate and driven individual who is committed to making a positive contribution to the workplace. I am a fast learner with a proven track record of success, and I possess a strong set of core values that drive my work ethic.
Overview
5
5
years of professional experience
Work History
Operations officer (international Payments)
Westpac Bank PNG
05.2022 - 07.2023
Process telegraphic transfers & internet banking (IB) payments, update Foreign currency order list on Excel daily, do compliance checks & conversion on outward payment and Liaise with corporate clients, financial market dealers and relationship managers on matters relating to FX orders.
Operations officer (ATM, balancing and disputes)
Westpac Bank PNG
06.2020 - 05.2022
Reconcile all westpac ATM GLs in PNG, Investigate ATM & EFTPOS disputes from Westpac customers and from other commercial banks and financial institutions, Investigate fraud on local cards, General ledger account entry postings, Print local cards and visa cards and dispatch to Westpac branches in PNG.
Graduate Trainee
National Airports Corporation
08.2018 - 08.2019
Assist traveling passengers (customer service).
Liaise with service providers of the terminal, raise requisitions for invoices, write operations report and do operations shift roster for international terminal operations team (admin Support).
Assist organize and execute VIP movements (Airport Protocol).
APEC accreditation & accommodation coordinator for national airports corporation during the 2018 APEC meeting in Port Moresby.
Education
Bachelor of Arts - Political Science
University of Papua New Guinea
11.2017
Skills
General Ledger
Microsoft Excel
Customer Service
Typing
Critical Thinking
Canva (Software)
Microsoft Publisher
Time Management
Problem Solving
Banking Reconciliation
Balance sheet
Banking software applications
Microsoft Projects
References
Gertrude Lelai, Westpac Bank PNG Ltd, glelai@westpac.com.au, 71908626
Tuana Vagi, Westpac Bank PNG Ltd, TuanaVagi@westpac.com.au, 76623876
John Tomo, National Airports Corporation, jgaistomo@gmail.com, 76401771/74324284
Assistant Secretary – Strategy & Risk Management Branch at Department of TreasuryAssistant Secretary – Strategy & Risk Management Branch at Department of Treasury