Emmanuel Mason
Office Administration
Port Moresby,Papua New Guinea
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administration Assistant
Lomai & Lomai Attorneys Law Firm
Papua New Guinea, Port Moresby
02.2021 - 12.2022
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
- Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled and coordinated travel arrangements for office staff members.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Security Supervisor
G4S Secure Solutions
Papua New Guinea
02.2018 - 12.2020
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed security policies and procedures to promote safety and security of personnel and assets.
Sales Supervisor
Trophy Haus
Papua New Guinea
12.2016 - 12.2017
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
Diploma - Business Management
Port Moresby Business College
Papua New Guinea, Port Moresby 11.2020
Skills
Purchasing Order
Invoice Processing
Client Billing
Warehouse Inventory
Company risk management
CCTV Monitoring
Safety and security regulations
Safety and security
Staff Management
Operations management
Decision Making
Accomplishments
- Successfully resolved Number customer issues per Time period.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Languages
English
Full Professional
Pidgin
Full Professional
Reference
William Maino
G4s Training Manager, Port Moresby
william.maino@pg.g4s.com
Pwesei Ben Lomai
Lomai & Lomai Attorneys, Port Moresby
71541004. pwesei.lomai@gmail.com
Remedies Arcangeles
Port Moresby Business College, Port Moresby
3252233
Certification
Port Moresby Business College ( Business Management), Port Moresby
Timeline
Office Administration Assistant
Lomai & Lomai Attorneys Law Firm
02.2021 - 12.2022
Port Moresby Business College ( Business Management), Port Moresby
11-2018
Security Supervisor
G4S Secure Solutions
02.2018 - 12.2020
Sales Supervisor
Trophy Haus
12.2016 - 12.2017
Diploma - Business Management
Port Moresby Business College