BIUNA BIUNA
Boroko,PNG
Summary
Highly skilled IT Support Specialist with experience in providing technical assistance and support to clients. Proficient in network configuration, software installation, and troubleshooting.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work History
Vine Yard Worker
FOCUS LABOUR SOLUTIONS (NZ)
10.2024 - Current
- Time management; Successfully managed workloads to meet productivity targets in a fast paced environment
- Attention to detail; Develop strong attention to detail, ensuring high-quality produce was selected and handled with care.
- Teamwork; Collaborated with colleagues to achieve team goals and meet deadlines.
IT / Admin Support
COMSERV (PNG) LTD
10.2020 - 01.2023
- Help desk support
- User account management
- System and network troubleshooting
- Security and access control
- Data backup and recovery
- Hardware/software installation and maintenance
- Technical knowledge of operating systems, networks and hardware
- Problem solving and analytical thinking
- Communication and customer service
- Adaptability and flexibility
- Time Management
- Attention to detail and organisation
IT/Sales Support
ELECTRICAL WHOLE SALES LIMITED
08.2017 - 01.2019
- Electrical Products and Services
- Desktop Support-Email Issues/Internet/Printing Issues
- Daily Electrical Stocks Updates/Records
IT Support Officer
KPT NETWORKING
08.2014 - 01.2016
- Providing technical support to clients
- Configured and managed networks
- Installed and maintained software and hardware
Help Desk Support
BOWMAN GLASS & ALUMINUM
08.2012 - 01.2013
- Responded to client inquiries and resolved technical issues
- Troubleshoot and resolved hardware and software problems
Education
Certificate - Business Studies,SME
PNG Education Institute
Port Moresby, PNG 04.2018 - 08.2018
Kila Kila Secondary School
Port Moresby, PNGSome College (No Degree) - Information Technology
ITJTC College
Port Moresby, PNGSkills
- Network Configuration and Administration
- Software Installation and management
- Communication
- Teamwork
- Hardware repair and maintenance
- Help desk support
- Problem-Solving
- Analytical skills
- Technical knowledge of operating systems
- Networks
- Hardware
- Customer service
- Adaptability
- Flexibility
- Time Management
- Attention to detail
- Organisation
- Electrical Products and Services
- Desktop Support
- Technical support
- Troubleshoot
- Resolved hardware problems
- Resolved software problems
Timeline
Vine Yard Worker
FOCUS LABOUR SOLUTIONS (NZ)
10.2024 - Current
IT / Admin Support
COMSERV (PNG) LTD
10.2020 - 01.2023
Certificate - Business Studies,SME
PNG Education Institute
04.2018 - 08.2018
IT/Sales Support
ELECTRICAL WHOLE SALES LIMITED
08.2017 - 01.2019
IT Support Officer
KPT NETWORKING
08.2014 - 01.2016
Help Desk Support
BOWMAN GLASS & ALUMINUM
08.2012 - 01.2013
Kila Kila Secondary School
Some College (No Degree) - Information Technology
ITJTC College