- Travel
- Cooking
- Electronics Repairs
Benjamin Awateng
ICT Supervisor
Lae,Morobe Province
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure intermediate -level Supervisor position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of IT role and trainings. Motivated to learn, grow and excel in IT/Transport Industry.
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
IT Supervisor
Master System Technologies Ltd
Lae, Morobe Province
11.2018 - 11.2022
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Coordinated technical training and personal development classes for staff members.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Wrote policy, procedure and manuals governing internal IT use.
- Oversaw daily performance of computer systems and immediately responded to ISP issues to keep network up and running.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Customized and repaired technology based on staff requests.
- Created and terminated user's accounts from start to finish in business applications.
- CCTV Cameras Installations
- Door Access Control Installations and Configurations
- Firewall Monitoring and Configurations
- Windows Server - Active Directory and Server Backup
- GPS Tracking and Fleet Monitoring, Fuel System technical support
IT Technician
Seeto Kui Holdings
Lae, Morobe Province
03.2016 - 09.2018
- Maintained office PCs, networks and mobile devices.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Linked computers to network and peripheral equipment.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
- Graphics Design background Knowledge [Adobe Illustrator, Photoshop]
Education
High School Diploma -
International Training Institute
Lae 02.2014 - 07.2015
High School Diploma -
Malala Catholic Secondary
Mandang 01.2008 - 11.2012
Skills
Training and Development
undefinedAdditional Information
Age 31 originated from Bukawa (Nawaeb District) Morobe Province.
Father of 3 Daughters and a supportive wife.
I am a dedicated and hardworking IT Professional who strives for excellence.
Interests
Cooking
I love cooking with spices and sauces, testing new recipes.
Timeline
IT Supervisor
Master System Technologies Ltd
11.2018 - 11.2022
IT Technician
Seeto Kui Holdings
03.2016 - 09.2018
High School Diploma -
International Training Institute
02.2014 - 07.2015
High School Diploma -
Malala Catholic Secondary
01.2008 - 11.2012
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