Kesa PEPE

• Promoting and merchandising Trukai Products and adhoc duties requested by Managers and Supervisors.
• Established strong client relationships through consistent communication and excellent customer service.
• Increased sales revenue by developing and implementing effective sales strategies.
• Delivered exceptional after-sales support, ensuring clients were satisfied with their purchases while fostering long-term relationships.
• Mentored junior team members on effective sales techniques, providing guidance to help them excel in their roles.

Sales/ Promoting of phones and Digicel products, meeting corporate clients, meeting deadlines, achieving targets and other duties per the line Manager.

In charge of operating machines, raising jobcards, making sure and carrying work out as per customers request, meeting deadlines, digitalizing, samples, attending to customers queries, maintaining sales and other duties as per Managers.

• Dispatching all items out of office.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Enhanced product quality by diligently inspecting finished embroidery for flaws and defects.
• Streamlined production processes by performing routine maintenance on embroidery machines to ensure optimal functionality.
• Contributed to increased customer satisfaction by consistently meeting deadlines for custom orders.
• Collaborated with design team to create intricate embroidery patterns, resulting in unique and visually appealing products.