Arlette Wolly

Internal Fraud Investigations-Ensuring timely investigation and documentation of internal fraud incidents no later than 14 days upon receipt from the Channel Support Dispute Team.

Fraud Accounting-Timely provision and or write/off of Fraud & Forgeries losses to the General Ledger of the Retail Bank Strategic Business Unit.

Incident Management-Incidents analyzed to identify fraudulent activities and provide recommendations for improving policies & procedures.

Training-Successful completion of all mandatory training most notably the AML/CTF and all Operational Risk Management Risk Tools Training.

Compliance/Reporting-Timely preparation of all fraud incident summaries for management reports,the Operational Risk Committee (ORC) and the Board Risk Committee (BRC).

• Monitor,Report and Analyze Operational Incidents across the Retail and Corporate Department of the Bank through the Incident Management Database known as Magique
• Attend to Internal and External Customer Complaints and resolve issues within a timely manner
• Worked on Fraud and Investigation reports through Report Writing
• Processed Kundupei files
• Processed Telegraphic Transfers (TTs) or International Payments

• Negotiated bilateral agreements on issues such as the trade facilitation agreement(TFA), and APEC related meetings including the Oceans Fisheries Working Group(OFWG)
• Actively participated in High Level Bilateral and Multilateral meetings on various Government Policy issues.
• Lead Liasion Officer for then APEC Executive Director Dr Alan Bollard former Reserve Bank Governor of New Zealand during PNG's Host Year of APEC in 2018
• Served the Government of Papua New Guinea in Kuala Lumpur,Malaysia in 2020 as Second Secretary,represented PNG during Malaysia's Host Year of APEC
• Liaised with government officials, international organizations and public media.
• Prepared briefings,meeting minutes and other written reports and documents including Diplomatic Notes.
• Developed forecasts on international policies,trends and geopolitics
• Liaised with Development Partners,Autonomous Bougainville Government and the National Government with regards to the implementation of the Bougainville Peace Agreement(BPA) and Transfer of Powers.
• Prepared Briefing Notes and Talking Points for PNG Delegation to various APEC Technical,Ministerial and Leaders Meetings.